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  Title Copies
Service Quality: Research Perspectives (Foundations for Organizational Science) 
Edition: 1 
Year: 2003 
ISBN: 0761921478 
ISBN 13: 9780761921479 
Call No: 658.812 SCH 
 1 
Public Opinion by Walter Lippmann 
Edition: 58414th 
Year: 2010 
ISBN: 1604599545 
ISBN 13: 9781604599541 
Call No: 303.38 LIP
 
 1 
Messages: The Communication Skills Book 
Edition: 3 
Year: 2009 
ISBN: 1572245921 
ISBN 13: 9781572245921 
Call No: 302.2 MCK
 
 1 
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