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Author: Zeithaml, Valarie A. [ All ]

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  Title Copies
Services marketing : integrating customer focus across the firm 
Edition: Seventh edition. 
Year: 2018 
ISBN 13: 9780078112102 
Call No: 658.8 ZEI 
 1 
Services Marketing (The McGraw-Hill Series in Marketing) 
Edition: International Ed 
Year: 2002 
ISBN: 0071148817 
ISBN 13: 9780071148818 
Call No: 658.8 ZEI 
 1