UCB Library
Create Library
Login
Home
Catalog
Search Catalog
Database A-Z
Top Collections
New Collections
My Account
Ask a Librarian?
Search
All
Audio/Visuals
Books
E-Books
E-Journals
Journals
News Clippings
Other
Publications
References
Software
Thesis
Default
Id
Title
Call No
ISBN
ISSN
ASIN
LCCN
DDC
OCLC
UPC
Author
Publisher
Category
Tags
Subject
Abstract
Description
Clear
Tag:
Customer Relations
[
All
]
Page 2 of 2
Title
Authors/Editors
Publisher
Type
Copies
Relationship Marketing: Dialogue and Networks in the E-Commerce Era
Edition
:
1
Year
:
2003
ISBN
:
0470843411
ISBN 13
:
9780470843413
Call No
:
658.812 VAR
Varey, Richard J.
Wiley
Books
1
Service Quality: Research Perspectives (Foundations for Organizational Science)
Edition
:
1
Year
:
2003
ISBN
:
0761921478
ISBN 13
:
9780761921479
Call No
:
658.812 SCH
Schneider, Benjamin
White, Susan Schoenberger
SAGE Publications, Inc
Books
1
Services Marketing (The McGraw-Hill Series in Marketing)
Edition
:
International Ed
Year
:
2002
ISBN
:
0071148817
ISBN 13
:
9780071148818
Call No
:
658.8 ZEI
Zeithaml, Valarie A.
Bitner, Mary Jo
Gremler, Dwayne D.
McGraw-Hill
Books
1
Strategic Market Relationships: From Strategy to Implementation
Edition
:
1
Year
:
2002
ISBN
:
0471494437
ISBN 13
:
9780471494430
Call No
:
658.812 DON
Donaldson, Bill
O'Toole, Tom
Wiley
Books
2
Total Customer Service: The Ultimate Weapon
Edition
:
First Printing
Year
:
1989
ISBN
:
0060161809
ISBN 13
:
9780060161804
Call No
:
658.812 DAV
William H. Davidow
Bro Uttal
HarperCollins Publishers
Books
1
Why They Don't Buy: The Science of Selling Online
Edition
:
1st
Year
:
2001
ISBN
:
0273656740
ISBN 13
:
9780273656746
Call No
:
658.0546 MCK
Max Mckeown
Ft Pr
Books
1
1
2