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Tag:
Customer Relations
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Page 1 of 2
Title
Authors/Editors
Publisher
Type
Copies
Building a StoryBrand: Clarify Your Message So Customers Will Listen
Edition
:
International Edition
ISBN
:
1400201837
ISBN 13
:
9781400201839
Miller
HarperCollins Leadership
Books
1
Total Customer Service: The Ultimate Weapon
Edition
:
First Printing
Year
:
1989
ISBN
:
0060161809
ISBN 13
:
9780060161804
Call No
:
658.812 DAV
William H. Davidow
Bro Uttal
HarperCollins Publishers
Books
1
Building a StoryBrand: Clarify Your Message So Customers Will Listen
Edition
:
International Edition
ISBN
:
1400201837
ISBN 13
:
9781400201839
HarperCollins Leadership
Books
1
Essentials of CRM (Essentials Series)
Edition
:
1
Year
:
2002
ISBN
:
0471206032
ISBN 13
:
9780471206033
Call No
:
658.812 BER
Bergeron, Bryan
John Wiley &Sons
Books
1
Why They Don't Buy: The Science of Selling Online
Edition
:
1st
Year
:
2001
ISBN
:
0273656740
ISBN 13
:
9780273656746
Call No
:
658.0546 MCK
Max Mckeown
Ft Pr
Books
1
Customer Relationship Management: Marketing 04.04 (Express Exec)
Edition
:
1
Year
:
2002
ISBN
:
1841122130
ISBN 13
:
9781841122137
Call No
:
658.812 CUN
Cunningham, Michael J.
Capstone
Books
1
Internal Marketing (Chartered Institute of Marketing (Paperback))
Edition
:
1
Year
:
2002
ISBN
:
0750648384
ISBN 13
:
9780750648387
Call No
:
658.8 AHM
Ahmed, Pervaiz K.
Rafiq, Mohammed
Butterworth-Heinemann
Books
1
Service Quality: Research Perspectives (Foundations for Organizational Science)
Edition
:
1
Year
:
2003
ISBN
:
0761921478
ISBN 13
:
9780761921479
Call No
:
658.812 SCH
Schneider, Benjamin
White, Susan Schoenberger
SAGE Publications, Inc
Books
1
Services Marketing (The McGraw-Hill Series in Marketing)
Edition
:
International Ed
Year
:
2002
ISBN
:
0071148817
ISBN 13
:
9780071148818
Call No
:
658.8 ZEI
Zeithaml, Valarie A.
Bitner, Mary Jo
Gremler, Dwayne D.
McGraw-Hill
Books
1
Relationship Marketing: Dialogue and Networks in the E-Commerce Era
Edition
:
1
Year
:
2003
ISBN
:
0470843411
ISBN 13
:
9780470843413
Call No
:
658.812 VAR
Varey, Richard J.
Wiley
Books
1
1
2